Support Specialist @ Cbts

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Support Specialist

Cbts
8 - 13 years
Chennai
5 months ago
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Job Description

Lead Data Center Representative

Provides backup support for Manager along with detail listed below (production and QA support included).

Data Center Representative the current team has a minimum of 8 years experience in the computer operations field.

Qualifications and experience :

Expertise in Job Scheduling environments. CA Workload Automation AE (Autosys Edition Automated Job Control System for scheduling, monitoring and reporting).

Experience working with Microsoft Office products.

Strengths include:

Strong customer interface and problem-solving skills. Able to manage multiple tasks.

Excellent communication and interpersonal skills.

Dependable.

Detail oriented.

Good time management skills.

Must be capable of working independently.

Shift flexible. Assist with coverage on alternate shifts (training, sick, vacation). Current support model requires 24x7 coverage by the team.

Duties and responsibilities :

Perform Daily Production support.

Autosys midrange job scheduling:

Monitor production application jobs to ensure successful execution.

Provide escalations to application teams when alerts occur. Assist with questions and problem resolution.

Manage adhoc requests and communications.

Implement changes requested by application teams to job status (limited).

Update and distribute daily flowchart/documentation.

Monitor/escalate Supply Chain application alerts.

Monitor/escalate Enterprise Selling application alerts.

Monitor/escalate Imports alerts.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Technical Operations (Tech Ops)
Employement Type: Full time

Contact Details:

Company: Cbts
Location(s): Chennai

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Keyskills: Supply chain Automation Production support Control system Healthcare Representative Scheduling Technology solutions Monitoring Unified communications

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cbts

The Contec Global Group has a worldwide presence, with operations in Asia, Africa, Europe and America.As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developin...

Support Specialist @ Cbts

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