Crm Administrator
- Bahwan CyberTek
- 3 - 6 years
- Chennai
- 4 months ago
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Job Description
Role Summary:
The CRM System Administrator is responsible for managing and maintaining a company's Customer Relationship Management (CRM) system. Their role ensures that the CRM platform is effectively supporting business processes, user needs, and customer interactions.
Key Responsibilities:
Data Management
- Ensure data integrity, deduplication, and clean records.
- Configure and customize CRM software Dynamics
- Manage user roles, permissions, and security settings.
- Project based work with Marketing team regarding new fields, etc.
System Maintenance & Configuration
- Configure and customize CRM software Dynamics
- Manage user roles, permissions, and security settings.
- Perform regular system updates and integrations including Real Time Marketing
User Support
- Provide technical support to users. (Marketing/Growth/Others)
- Develop training materials
- Create documentation and user guides.
Workflow Automation
- Implement and maintain CRM integrations with other tools (e.g., email, marketing automation, Third party AI tools, etc.).
Skills Required:
CRM software expertise - Dynamics
Data management and analysis skills
Basic knowledge of APIs and integrations
Problem-solving and troubleshooting skills
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Administration - OtherEmployement Type: Full timeContact Details:
Company: Bahwan CyberTekLocation(s): Chennai
Keyskills: Dynamics 365 F&O Crm Software Administrative Support SQL Queries microsoft dynamics 365 CRM
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