Help Desk - Senior Software Engineer | Contractual
- TO THE NEW
- 3 - 6 years
- Noida, Gurugram
- 5 months ago
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Job Description
What you'll do:
- We are seeking a highly skilled and detail-oriented professional with advanced MacOS and Windows expertise to join our team. The ideal candidate will possess a strong background in troubleshooting, DevOps support, and enterprise-level endpoint management.
What you need:
- Provide high-level MacOS and Windows troubleshooting, including advanced network management and certificate store management.
- Collaborate with in-house developers to resolve issues related to DevOps command-line tools and certificate invocation, including formatting tool syntax to reference specific certificates in the local certificate store.
- Work directly with end users and vendors to support the successful operation of command-line tools, ensuring proper configuration and functionality.
- Administer and manage devices using Jamf; experience with Jamf is essential.
- Experience with NetSkope DLP for data loss prevention and endpoint protection.
- Exposure to DevOps tools such as Visual Studio Code (VSCode) and Node Package Manager (NPM).
- Review, maintain, and improve technical documentation for internal processes and user guidance.
- Participate in knowledge transfer sessions with peers, end users, and cross-functional teams.
What sets you apart
- Exposure to tools such as NetSkope DLP, VSCode, and NPM
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: Desktop EngineerEmployement Type: ContractContact Details:
Company: TO THE NEWLocation(s): Noida, Gurugram+ View Contact
Keyskills: Jamf Windows Troubleshooting Windows Support Mac Support
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TO THE NEW
TO THE NEW is a digital technology company providing digital transformation and product engineering services to ISVs, Consumer Internet, and large enterprises across the globe. We design & build digital platforms and products with Cloud and Data at the focal point by working on cutting-edge tech...
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