Global Application Support Head Temenos Core Mobile Banking @ Aspire Systems

Home > IT Support

Global Application Support Head Temenos Core Mobile Banking

Aspire Systems
15 - 20 years
Chennai
4 months ago
Email to a friend
Report this job

Job Description

Experience:

15+ years in Banking IT Services with at least 8 years in postgo-live support leadership role, including hands-on experience with Temenos SaaS

Job Summary:

Aspire Systems is seeking a seasoned Application Support Head to lead postgo-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe . This high-responsibility role requires deep experience in managing production environmentsparticularly on Temenos SaaSand demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services

Required Skills & Experience:

Minimum 8 years of postgo-live support experience in banking applications (preferably in leadership role)
Hands-on experience in supporting Temenos SaaS environments is essential
Strong expertise in Temenos Transact and/or Infinity platforms in live operations
Familiarity with SaaS deployment lifecycle
Excellent understanding of banking operations, regulatory compliance, and audit readiness
Proven ability to manage support operations with data privacy and GDPR compliance
Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy)
Skilled in incident, problem, and change management aligned to ITIL practices
Strong communication, customer handling, and crisis resolution skills
Experience supporting clients in regulated markets (EU, UK, Singapore, India, NAmerica) is a plus

Education:

Bachelors degree in Engineering, Computer Science, or a related discipline
ITIL certification is required
Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage

Reporting Line:

Reports to: Global Head of Temenos Implementations

Why Aspire Systems?

Be a pivotal part of our global banking support practicetrusted by top-tier banks for production excellence and regulatory integrity. Youll lead the charge in delivering a reliable, secure, and compliant postgo-live experience in todays cloud-first core banking landscape.

Required Skills & Experience:

Minimum 8 years of postgo-live support experience in banking applications (preferably in leadership role)
Hands-on experience in supporting Temenos SaaS environments is essential
Strong expertise in Temenos Transact and/or Infinity platforms in live operations
Familiarity with SaaS deployment lifecycle
Excellent understanding of banking operations, regulatory compliance, and audit readiness
Proven ability to manage support operations with data privacy and GDPR compliance
Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy)
Skilled in incident, problem, and change management aligned to ITIL practices
Strong communication, customer handling, and crisis resolution skills
Experience supporting clients in regulated markets (EU, UK, Singapore, India, NAmerica) is a plus

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Head - Tech Support
Employement Type: Full time

Contact Details:

Company: Aspire Systems
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: banking operations regulatory compliance temenos itsm customer handling confluence it services crucible remedy bitbucket temenos t24 bamboo servicenow java git fisheye saas jira service desk application support t24 jenkins core banking jira itil

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Application Support - AppOps - Associate

Hexaware Technologies

0 - 1 years

Mumbai

12 days ago

₹ Not Disclosed

Cloud Support Engineer

Teamware Solutions

5 - 10 years

Noida, Gurugram

12 days ago

₹ Not Disclosed

IT Executive / IT Support Lead

NA

4 - 6 years

Mumbai

13 days ago

₹ 4-5 Lacs P.A.

Support Coordinator

Infogain

7 - 11 years

Pune

14 days ago

₹ Not Disclosed

Aspire Systems

Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise.

Global Application Support Head Temenos Core Mobile Banking @ Aspire Systems

Home > IT Support