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Customer Service Executive @ Policybazaar

Home > Customer Success, Service & Operations - Other

 Customer Service Executive

Job Description

Roles and Responsibilities:

  • Providing complete information about the product to customers.
  • Resolving all product or service-related issues of customers.
  • Preparing Customer Service Guidelines.
  • Maintaining accurate records of customers.
  • Giving the right pitch to potential customers to encourage product purchases or service usage.
  • Regularly updating and maintaining customer information.
  • Providing the best possible solutions to customer queries.
  • Preparing product and service reports by collecting and analyzing customer information.

What We Are Looking For in a Candidate:

  • Confident and dynamic personality.
  • Inclination towards sales.
  • Excellent interpersonal and listening skills.
  • Strong persuasion skills.
  • Ability to efficiently convert customer interest into sales.
  • Good negotiation skills.
  • A team player with a collaborative attitude.
  • Quick learner, creative, and result-driven.
  • Passionate about delivering quality work.

Desired Skills and Experience:

  • SSC or higher education.
  • Fresher or experienced candidates can apply.
  • Ability to communicate effectively in Hindi and English.
  • Basic computer skills.

What We Offer:

  • Amazing work culture.
  • Day shift only.
  • Unlimited incentives.
  • Great opportunities for career progression.
  • Gratuity as per applicable law (over and above the total offered CTC).

Salary Bracket - 2.5 LPA - 4 LPA


Contact details:-

Name- Harsha Bulchandani

Contact no. - 84483 89791

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills:   Customer Service Communication Skills Sales Negotiation B2C Sales Communicational Skills Solving Queries Voice Process US Process B2C International Process Customer Handling UK Process

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₹ 2.5-4 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com