Customer Service Executive
- Policybazaar
- 0 - 5 years
- Noida, Gurugram
- 5 months ago
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Job Description
Roles and Responsibilities:
- Providing complete information about the product to customers.
- Resolving all product or service-related issues of customers.
- Preparing Customer Service Guidelines.
- Maintaining accurate records of customers.
- Giving the right pitch to potential customers to encourage product purchases or service usage.
- Regularly updating and maintaining customer information.
- Providing the best possible solutions to customer queries.
- Preparing product and service reports by collecting and analyzing customer information.
What We Are Looking For in a Candidate:
- Confident and dynamic personality.
- Inclination towards sales.
- Excellent interpersonal and listening skills.
- Strong persuasion skills.
- Ability to efficiently convert customer interest into sales.
- Good negotiation skills.
- A team player with a collaborative attitude.
- Quick learner, creative, and result-driven.
- Passionate about delivering quality work.
Desired Skills and Experience:
- SSC or higher education.
- Fresher or experienced candidates can apply.
- Ability to communicate effectively in Hindi and English.
- Basic computer skills.
What We Offer:
- Amazing work culture.
- Day shift only.
- Unlimited incentives.
- Great opportunities for career progression.
- Gratuity as per applicable law (over and above the total offered CTC).
Salary Bracket - 2.5 LPA - 4 LPA
Contact details:-
Name- Harsha Bulchandani
Contact no. - 84483 89791
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: FreshersContact Details:
Company: PolicybazaarLocation(s): Noida, Gurugram
Keyskills: Customer Service Communication Skills Sales Negotiation B2C Sales Communicational Skills Solving Queries Voice Process US Process B2C International Process Customer Handling UK Process
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