Assistant Manager -HRBP -Male
- Access Healthcare
- 8 - 13 years
- Noida, Gurugram
- 3 months ago
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Job Description
Experience: 8+ years in HR, with strong exposure to BPO industry
Job Summary:
We are seeking a dynamic and experienced HR Business Partner (Sr. Manager / Director level) to lead the people strategy for our fast-paced BPO operations. The ideal candidate will serve as a strategic advisor to business leaders, aligning HR practices with organizational goals to drive performance, engagement, and growth. This role demands a strong understanding of BPO dynamics, including large-scale workforce management, high-volume recruitment, compliance, and employee relations.
Key Responsibilities:
- Act as a strategic HR partner to business leaders, providing data-driven insights and solutions to enhance organizational effectiveness.
- Collaborate with leadership to support business strategy through workforce planning, organizational design, and talent management.
- Lead HR operations across multiple sites/functions, ensuring smooth delivery of HR services including onboarding, engagement, retention, and exit processes.
- Manage end-to-end employee lifecycle processes for large-scale BPO workforce.
- Build and execute employee engagement strategies to reduce attrition and improve morale.
- Drive performance management processes, leadership development initiatives, and succession planning.
- Ensure compliance with local labor laws, internal policies, and regulatory guidelines.
- Partner with Talent Acquisition and L&D teams to ensure hiring quality, training effectiveness, and skill development.
- Serve as a point of contact for grievance handling, conflict resolution, and disciplinary actions.
- Use HR analytics and dashboards to monitor workforce trends and make strategic recommendations.
Key Skills & Competencies:
- Strong HR business partnering experience in the BPO or ITES sector (must-have)
- Excellent understanding of BPO operations, high-volume hiring, and labor law compliance
- Ability to influence and build relationships at all levels of the organization
- Strong leadership, communication, and interpersonal skills
- Analytical mindset with a problem-solving approach
- Experience working in a matrix or global environment is preferred
- Proficiency in HRIS tools and reporting systems
Qualifications:
- MBA/PGDM in HR or equivalent qualification from a reputed institute
- 8+ years of progressive HR experience, with at least 35 years in a Senior HRBP role in the BPO industry
Preferred Attributes:
- Experience managing HRBP teams or leading HR for a large business unit
- Exposure to digital transformation or HR automation projects
- Ability to handle scale and complexity across locations or shifts
- Males Only
- Overlapping Shifts
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: Employee RelationsRole: Employee Relations ManagementEmployement Type: Full timeContact Details:
Company: Access HealthcareLocation(s): Noida, Gurugram
Keyskills: Attrition Control attrition hrbp Shrinkage Control SLA Management
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Access Healthcare
Access Healthcare Services Pvt Ltd We strive to make a meaningful and sustainable impact to our customer's business by providing market-leading services and products We will continually innovate by applying the insights from our cumulative knowledge to achieve the best results.
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