Customer Support Executive - International Voice - UK Shift
- Trigent
- 1 - 4 years
- Bengaluru
- 4 months ago
- Email to a friend
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Job Description
Greetings from Trigent Software!!
Hiring for Customer Support Executive - International Process
**Only candidates who have excellent communication can apply**
Role: Customer Support Representative
Process: Telecom Process
Mode of Work: Work from Office
Location: Bangalore (Mahadepura)
Working Days: 5 days
Shift: UK Shift
Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)
Salary: Upto 7 LPA + Incentives
Responsibility:
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
Candidate expected interactions are within Candidate team and direct supervisor.
Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.
Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.
Rounds of Interview: VERSANT > HR > OPS
Preferred Candidates Profiles:
* Candidate should be comfortable working in US Shift
* Candidate should be comfortable doing upselling
Perks and Benefits:
* 2 - way cab facility
* Food facility
Interested candidates can contact HR Reena at @8072181*** or can share their resumes to re****s@tr****t.com
Regards,
HR Reena
Trigent Software
8072181***
re****s@tr****t.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: FreshersContact Details:
Company: TrigentLocation(s): Bengaluru
Keyskills: Communication Skills Us Voice Process International Voice Process International BPO UK Process Strategic Thinking Interpersonal Skills
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Trigent
Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...
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