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Business Insights Analyst @ Taskus

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 Business Insights Analyst

Job Description

What can you expect in a Business Insights Analyst role with TaskUs:Think of yourself as a storyteller who can leverage data and use it to create solutions that will help the business grow!

Imagine yourself going to work with one thing on your mind: to explain and expose tasks based on actual data. Your task center is to support stakeholders with key insights to make data driven decisions.

Key Responsibilities:

  • Translate data into human insights and stories which drive change in strategy and tactics.
  • Analyze complex data sets to develop actionable insights that can drive impactful business decisions.
  • Leverage story-telling skills to deliver insights that are clear, concise and actionable.
  • Work with business partners to interpret analysis results with a focus on actionable next steps.
  • Develop ad hoc reports that will lead to insights and analysis needed for the business.
  • Work with the data visualization team in developing informative repeatable reporting, data monitoring, hygiene (e.g. validation) and other strategies that help uncover gaps, highlight relevant business trends and opportunities for improvement.
  • Translate requirements into technical specifications for data and reporting teams and, conversely, technical approaches into easily digestible insights.
  • Summarize data from multiple sources, developing assumptions where needed, to communicate insights and opportunities.

Required Qualifications:

  • 2+ years' demonstrated ability with data analysis and preparation including use of statistical methods and experience with very large data sets using SQL and Power BI.
  • At least one year of hands-on experience building reports using Power BI (preferably), Tableau, Looker or other similar tools.
  • Can communicate effectively. Communicate thoughts, ideas, information and messages completely and accurately; composes and creates documents with language and format appropriate to the subject matter; attends to details and checks, edits and revises writing for correct information.
  • Take Initiative: Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; know when management involvement is required and seeks it out.
  • Problem Solving: Recognizes that a problem exists; identifies possible reasons for the discrepancy and devices and implements a plan of action to resolve it.
  • Is able to gather information together, and prioritize effectively.
  • Demonstrates the ability to respond quickly to changes in day to day operations as it relates to department priorities.

Work Location / Work Schedule / Travel:

  • Navi Mumbai, India
  • Work from Office for all 5 working days
  • Rotational Week Offs and Rotational Shifts

Job Classification

Industry: BPM / BPO
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Taskus
Location(s): Mumbai

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Keyskills:   data analysis power bi business analysis sql tableau python data analytics data validation bi data warehousing business analytics fintech business intelligence business insights technical specifications data visualization customer experience

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