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Desktop Support Engineer @ Progressive Infotech

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 Desktop Support Engineer

Job Description

Role & responsibilities


Greetings from Progressive Tech Serve

we are hiring for Desktop Support Engineer L1.

The Job description and other informations are mentioned below: -

Role Name: - Desktop Support Engineer L1.

Location (with Address): - ahmedabad

Type of Shift: -24X7(RotationalType of

Job: - WFO

No of days working in a week: - 6 days

Job Descriptions: - Desktop Support Engineer

  • Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
  • Co-ordination with engineers and users.
  • Providing desk side support for local users and remote assistance for users.
  • Monitor, track and respond to customer satisfaction survey responses.
  • Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
  • Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
  • OS Troubleshooting, Outlook Troubleshooting and Configuration
  • Should have good communication and technical knowledge.

If interested, please share your updated CV along at ek*a@pr********e.in

Call: 9560621***

Job Classification

Industry: Hardware & Networking
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Progressive Infotech
Location(s): Ahmedabad

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Keyskills:   Outlook Configuration Windows Installation Ticketing Tools

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₹ 2-2.75 Lacs P.A

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Progressive Infotech

Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...