Your browser does not support javascript! Please enable it, otherwise web will not work for you.

BPO, Call Centre Customer Service Voice in @ Personal Network

Home > Operations Management / Process Analysis

 BPO, Call Centre Customer Service Voice in

Job Description

    Greetings from PERSONAL NETWORK

    We are Hiring  Customer Support Representative  for Bangalore Location

     

    Job Description:

    Key Responsibilities: -

    1.Customer Interaction: Interact with customers via phone, email, chat, or other communication channels in a courteous and professional manner.

    2.Issue Resolution: Identify and resolve customer inquiries, concerns, or issues promptly and effectively, ensuring customer satisfaction.

    3.Product Knowledge: Develop a deep understanding of our products or services to provide accurate information and assist customers effectively.

    4.Documentation: Maintain detailed and accurate records of customer interactions, including issues, resolutions, and follow-up actions.

    5.Problem-Solving: Analyze customer problems, troubleshoot issues, and escalate complex cases to senior support staff when necessary.

    6.Communication: Communicate effectively with other team members and departments to ensure seamless customer support and issue resolution.

     

     
    Post :  CSR  /  Helpdesk - Customer Support


    Experience : 6 Months to 5 years


    Package : 3L - 4.5Lakhs


    Shift : Rotational shift / 24/7 Shift


    Qualification : Any Graduate/ BE / 10+2+3 / 10+3 / 10+2


    Location : Bangalore


    Contact :-

    ANU @ 63hidden_mobile2

     

    RAJ @ 98hidden_mobile6

     

     

    Email :hidden_email

    Best Wishes - Team PERSONAL NETWORK

     

    NOTE :- Kindly FORARD This message to your GROUPS & FRIENDS

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Operations Management / Process Analysis
Functional Area: Not Specified
Role/Responsibilies: BPO, Call Centre Customer Service Voice in

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   service desk international bpo handling customer queries voice process customer care voice support it helpdesk international process customer satisfaction customer service

 Fraud Alert to job seekers!

₹ 0 to 4 Yr

Similar positions

Hiring For MNC's Mapping process

  • Stryde Consulting
  • 90 Positions
  • Hyderabad
  • 15 days ago
₹ 0 Yr

WFM - Planner & Scheduler

  • Izee Manpower
  • 5 Positions
  • Noida, Gurugram
  • 16 days ago
₹ to 11 Yr

Claims Manager

  • Skywings Advisors
  • 3 Positions
  • Delhi, NCR
  • 23 days ago
₹ 4 to 9 Yr

Call Center Supervisor

  • Tercelherbs
  • 10 Positions
  • 24 days ago
₹ 5 to 10 Yr

Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...