Greetings from PERSONAL NETWORK
We are Hiring Customer Support Representative for Bangalore Location
Job Description:
Key Responsibilities: -
1.Customer Interaction: Interact with customers via phone, email, chat, or other communication channels in a courteous and professional manner.
2.Issue Resolution: Identify and resolve customer inquiries, concerns, or issues promptly and effectively, ensuring customer satisfaction.
3.Product Knowledge: Develop a deep understanding of our products or services to provide accurate information and assist customers effectively.
4.Documentation: Maintain detailed and accurate records of customer interactions, including issues, resolutions, and follow-up actions.
5.Problem-Solving: Analyze customer problems, troubleshoot issues, and escalate complex cases to senior support staff when necessary.
6.Communication: Communicate effectively with other team members and departments to ensure seamless customer support and issue resolution.
Post : CSR / Helpdesk - Customer Support
Experience : 6 Months to 5 years
Package : 3L - 4.5Lakhs
Shift : Rotational shift / 24/7 Shift
Qualification : Any Graduate/ BE / 10+2+3 / 10+3 / 10+2
Location : Bangalore
Contact :-
ANU @ 63hidden_mobile2
RAJ @ 98hidden_mobile6
Email :hidden_email
Best Wishes - Team PERSONAL NETWORK
NOTE :- Kindly FORARD This message to your GROUPS & FRIENDS

Keyskills: service desk international bpo handling customer queries voice process customer care voice support it helpdesk international process customer satisfaction customer service
Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...