Asst. Manager/ Supervisor || Healthcare & Insurance || Permanent Role
- NTT DATA, Inc.
- 10 - 20 years
- Noida, Gurugram
- 3 months ago
- Email to a friend
- Report this job
Job Description
NTT DATA- Hiring for Asst. Manager (BPO Supervisor) - Healthcare & Insurance in Gurgaon- Permanent Role
Interested candidates may share your CV on whatsapp @ 8881551***
Job Title Asst. Manager (BPO Supervisor) (45 Hours Per week)
Job Type - Full-time - Both side Cabs
Work Timings: Scheduled shifts: Monday - Friday, 9:00 p.m. - 7:00 a.m. IST
Domain - Healthcare & Insurance
Location - NTT Data, Gurgaon
Role: Purpose of the Post:
The Asst. Manager role is to collaborate with the Director Operation / Manager to lead a core team of staff to process Disability management claims to achieve the defined productivity and quality as per the Service level Agreement by facilitating training, coaching and access to the process.
The post holder will report to and work closely with the Director operation / Manager for the development and delivery of the service. He need to work with the staff team taking lead responsibility for the preparation, implementation and monitoring of all day-to-day activities and communicate to update all the stakeholders of status for the account.
Key Responsibilities
- Ensure that the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with Client.
- To provide leadership and support to the staff assigned in line with Policies.
- Contribute to the development of strategies for the implementation and improvement of the process.
- Coordinate with staff and ensure that duties, activities, and tasks allocated to staff are carried out efficiently.
- Verify and review all forms and documents of a case for errors, missing information, legibility; and request follow up information as required.
- Performs quality checks on all work to assure the accuracy.
- Will be responsible for maintaining up to date information on relevant databases and the monitoring and auditing of same for the account.
Candidate Profile:
- Experience as asst. manager in healthcare processes, preferably in Indexing and Adjudication of claims.
- Excellent communication, team management, and customer management skills to maintain positive customer relations.
- Excellent analytical skills
- Good knowledge of client-specific process rules and regulatory requirements
Interested candidates may share your CV whatsapp 8881551***
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Healthcare & Life SciencesRole Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Full timeContact Details:
Company: NTT DATA, Inc.Location(s): Noida, Gurugram
Keyskills: Healthcare team mana Claims
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in