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Customer Care Executive(Fresher)-HR Shaeesta @ Wipro

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 Customer Care Executive(Fresher)-HR Shaeesta

Job Description

Roles and Responsibilities

  • Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns.
  • Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency.
  • Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly.
  • Maintain a high level of accuracy in processing emails, chats, and other forms of communication.
  • Collaborate with internal teams to resolve complex issues or escalate matters when necessary.

Eligibility criteria:

  • HSC pass are welcome for the interview
  • Graduation- Only non tech background candidates are eligible
  • Decent communication skills in English is required
  • Should be comfortable in night shifts, 24*7 rotational environment

Interested candidate can directly go for walkin drive on 27th October (Monday)from 3pm onwards Write "LPT-HR Shaeesta" on cv for reference


  • Carry your aadhar card originals
  • Cvs

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   Email Support Communication Skills Backend Process Fresher Hiring Non Voice BPO Customer Service Fluent English Non Voice Process Bpo Non Voice Email Process

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Wipro

Company DetailsWipro Limited