Guest Relation Executive - Female @ Sodexo

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Guest Relation Executive - Female

Sodexo
3 - 5 years
Hyderabad
2 months ago
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Job Description

Role Description :

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.

Candidate should also be reliable and customer-oriented, as you'll serve as a primary point of contact for our customers

Role & responsibilities

Training/Meeting room bookings

Review arrival lists to welcome guests

Attend to special guests (e.g. VIPs) and answer their inquiries

Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)

Provide information about venues and promote services

Anticipate guest needs and build rapport with customers

Offer assistance with certain tasks

Address customer complaints and escalate to Site Manager when needed

Diploma in Hospitality Management is preferred

Location : Bachupally

Job Classification

Industry: Facility Management Services
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Role: Front Office & Guest Services - Other
Employement Type: Full time

Contact Details:

Company: Sodexo
Location(s): Hyderabad

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Keyskills: Hospitality Front Office GRE Guest Relations Bhm Guest Handling

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₹ -3.5 Lacs P.A

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sodexo

Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Serv...

Guest Relation Executive - Female @ Sodexo

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