Handle customer calls, emails, and chats to resolve their queries and concerns.
Provide accurate and timely resolutions to customers' issues.
Maintain a high level of professionalism and courteous demeanor at all times.
Meet performance targets for quality, productivity, and sales metrics.
Collaborate with team members to achieve common goals.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Full time