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Non Voice Process Executive- HR Isha @ Wipro

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 Non Voice Process Executive- HR Isha

Job Description

Roles and Responsibilities

  • Handle customer calls, emails, and chats to resolve their queries and concerns.
  • Provide accurate and timely resolutions to customers' issues.
  • Maintain a high level of professionalism and courteous demeanor at all times.
  • Meet performance targets for quality, productivity, and sales metrics.
  • Collaborate with team members to achieve common goals.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   Blended Process Chat Process US Process Semi Voice Voice Process Email Process International Voice Process

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Wipro

Company DetailsWipro Limited