Client Support Specialist @ ADP

ADP is hiring a Client Support Specialist.

Are you ready to join a company offering career advancement opportunities throughout your career journey

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning

Are you looking for an inclusive environment with a culture of collaboration and belonging

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADPs front-line for solving clients challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You may provide support using any combination of phone, email, or chat-based communication, depending on your specific team or role.

The nature of what you do every day will not change your #1 goal is to help clients when they reach out. However, every day will be different since questions will vary, and so will each clients solutions. There will be no shortage of questions, which will keep things interesting, and our top-ranked training will help to position you for success!

Adaptability, empathy, self-motivation, and organization skills are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, focus on whats important, and stay up-to-date on ADP and external policy changes. In return, you can expect job satisfaction through being that one person who saves the day for our clients. All while advancing your career at a stable, highly respected Fortune 250 company that prides itself on its welcoming, inclusive workplace where you are valued and supported. Things can move fast here, so the pace shouldnt scare you. We still find time for a healthy dose of fun.