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Level 2 Analyst @ Allegis Group

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 Level 2 Analyst

Job Description

Role & responsibilities


  • Deliver exceptional customer service at the ITS Walk-up.
  • Provide hardware/software support and manage IT assets.
  • Install and configure standard laptop/desktop images.
  • Support mobile devices: setup, activation, troubleshooting.
  • Handle A/V equipment setup and support for meetings.
  • Assist with LAN/WAN/telephony tasks as needed.
  • Interface with customers, vendors, and internal teams.
  • Maintain documentation and adhere to service processes.
  • Provide emergency after-hours support on rotation.
  • Promote ITS services and build strong user relationships.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Security
Role: Application Security Engineer
Employement Type: Full time

Contact Details:

Company: Allegis Group
Location(s): Hyderabad

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Keyskills:   Active Directory Support L2 Software Support Server Support Technical Support Application Support SQL

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Allegis Group

For a capative company-chennai location Please do revert with your interest and updated resume to mrmohan@allegisglobalsolutions.com and your availability to connect for a telephonic discussion.Kindly share the following details with us .1. Current Company2....