Digital Relationship Executive - E-channel Sales (icici Lombard)
- ICICI Lombard
- 1 - 6 years
- Mumbai
- 2 months ago
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Job Description
Role: Digital Relationship Executive E-Channel Sales (ICICI Lombard)
Employment Type: Full-time | Directly on Banks Payroll
Location: Sector 30, Vashi, Navi Mumbai 400705
Key Responsibilities:
- Handle outbound sales calls and engage with customers through digital platforms.
- Promote and sell bank products and services such as credit cards, loans, or insurance.
- Generate leads, follow up with potential customers, and convert inquiries into sales.
- Understand customer needs and recommend appropriate financial products.
- Achieve monthly and quarterly sales targets and maintain performance standards.
- Maintain accurate customer and sales records in the system.
- Ensure compliance with all bank policies, processes, and regulatory requirements.
- Work closely with team members and supervisors to improve sales techniques and performance.
Required Skills and Competencies:
- Excellent communication skills in Hindi and English (both spoken and written).
- Strong sales orientation with persuasive and negotiation skills.
- Ability to work effectively under pressure and meet sales targets.
- Good analytical thinking and problem-solving approach.
- Customer-focused attitude with strong interpersonal skills.
- Basic computer literacy and comfort working with digital tools and CRM systems.
Educational Qualification:
- Graduation (in any discipline) is mandatory.
Experience:
- Freshers: Welcome to apply (sales inclination preferred).
- Experienced: 02 years of experience in outbound sales, telesales, or financial product sales preferred.
- Experience in banking, insurance, or fintech domains will be an added advantage.
Work Schedule:
- Shift Timings: 9:30 AM 7:00 PM (rotational shifts)
- Work Days: 5 days a week (2 rotational week-offs; Saturday and Sunday not fixed)
Compensation:
- For Freshers: 2.10 LPA (CTC) + Unlimited Incentives
- For Experienced Candidates: 2.79 LPA (CTC) + Unlimited Incentives (potential in-hand earnings up to 27,000)
Why Join Us:
- Opportunity to work directly on the banks payroll with stable career growth.
- Attractive incentive structure with no upper limit.
- Professional work environment with continuous learning and development opportunities.
- Exposure to digital banking and sales operations.
Conatct For more details
HR Kunal - 7378450*** (Call /Whastapp)
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: ICICI LombardLocation(s): Mumbai
Keyskills: Banking Process Banking Products Sales Process Telecalling Customer Care BPO Customer Service Banking Operations Telesales Banking Sector Phone Banking Voice Process Voice Support Customer Support Digital Product Banking Voice Digital Sales Digital Channels
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