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Top MNC Hiring Customer Service Executive (International Voice US/UK Shift)
Location,: Bangalore
Process : International Voice (US/UK Process)
Shift : Night Shift (aligned with US/UK Time Zone)
Position : Customer Support Associate International Voice
Kickstart Your Career with a Leading Global Brand!
A leading multinational company is looking for fluent English speakers with strong communication skills to join its International Voice Process team. This role offers global exposure, a high-energy work environment, and excellent opportunities for professional growth.
Key Responsibilities:
Handle inbound and outbound calls from international customers (US/UK markets)
Resolve customer queries and provide accurate product or service information
Maintain professionalism, empathy, and a positive customer experience on every call
Accurately document customer interactions in the system
Achieve performance goals, including call quality, resolution rate, and customer satisfaction (CSAT)
Collaborate with internal teams to ensure timely resolution of customer issues
Job Requirements:
Experience: 1 to 4 years in International Voice / BPO / Customer Service
Excellent spoken English and strong communication skills (mandatory)
Ability to work night shifts (US/UK timings)
Strong interpersonal and problem-solving abilities
Basic computer knowledge and typing proficiency
Immediate Joining Contact:
Nithin: 98hidden_mobile5
Priya: 76hidden_mobile4
Nihal: 73hidden_mobile
Join a top MNC and enhance your career with international experience in customer service!

Keyskills: international call center international voice process us staffing bpo voice process international bpo
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