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Customer Service Executive (International) @ Personal Network

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 Customer Service Executive (International)

Job Description

    Greetings from Personal Network!

    Top MNC Hiring Customer Service Executive (International Voice US/UK Shift)

    Location,: Bangalore
    Process : International Voice (US/UK Process)
    Shift      : Night Shift (aligned with US/UK Time Zone)
    Position : Customer Support Associate International Voice

     

    Kickstart Your Career with a Leading Global Brand!
    A leading multinational company is looking for fluent English speakers with strong communication skills to join its International Voice Process team. This role offers global exposure, a high-energy work environment, and excellent opportunities for professional growth.

     

    Key Responsibilities:

    • Handle inbound and outbound calls from international customers (US/UK markets)

    • Resolve customer queries and provide accurate product or service information

    • Maintain professionalism, empathy, and a positive customer experience on every call

    • Accurately document customer interactions in the system

    • Achieve performance goals, including call quality, resolution rate, and customer satisfaction (CSAT)

    • Collaborate with internal teams to ensure timely resolution of customer issues

     

    Job Requirements:

    • Experience: 1 to 4 years in International Voice / BPO / Customer Service

    • Excellent spoken English and strong communication skills (mandatory)

    • Ability to work night shifts (US/UK timings)

    • Strong interpersonal and problem-solving abilities

    • Basic computer knowledge and typing proficiency

     

    Immediate Joining Contact:

    • Nithin: 98hidden_mobile5

    • Priya: 76hidden_mobile4

    • Nihal: 73hidden_mobile

     

    Join a top MNC and enhance your career with international experience in customer service!

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive (International)

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   international call center international voice process us staffing bpo voice process international bpo

 Fraud Alert to job seekers!

₹ to 8 Yr

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...