Virtual Interview Drive - ( Airlines Non Voice Process ) 14th Nov 25 @ Interglobe

Job Description

Hiring for Aviation Process for our renowned client in Noida 4th Dec 25 - DOJ

Job Title: Customer Support Expert Domestic (Travel Domain)

CTC: 3.2 LPA

Educational Qualification: Undergraduates + Graduates ( Minimum 6 months Exp Customer Service/travel/Non travel Domain )

Work Schedule: 5 Days/week, Rotational Shifts & Week Offs

Location: Sector 142, Noida

Night Shift: Cab facility available one sided(Only in Night)

About the Role:

We are hiring passionate and customer-focused Experts for the Domestic Travel

Desk within the Travel/Airline/OTA segment. This is an excellent opportunity to join a

high-growth team providing exceptional customer support services.

Key Responsibilities:

• Provide Email & Chat support to travel customers, ensuring timely and

accurate resolution.

• Assist with flight bookings, rescheduling, cancellations, Fare Rule

Categories, and refund-related queries.

• Adhere to company protocols to ensure quality service delivery.
• Collaborate with team leads, SMEs, and support staff to achieve performance

targets.

• Maintain confidentiality and follow compliance standards.

Minimum Screening Requirements (MSR):

• Open Positions: Total 40 open positions (20 Email/20 Chat)
• Experience: Minimum 6 months in Contact Centre/Customer Service (Travel/Non Travel

domain preferred)

• KRA (Key Result Areas):
• Assist customers with flight bookings, rescheduling, cancellations,

Fare Rule Categories, and refund-related queries.

• Batch Date-4th Dec 25

Interested Candidates contact Senior HR Raghhav Jan : email at ra********n@hr**********n.com or call whatsaap : HR Sonakshi Singh : 9811501***/HR Ritika : 9990405***

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Communication Skills Email Support Chat Support Non Voice Email Process Typing Speed Non Voice Process Chat Bpo Non Voice International Chat Process Chat Process