Openings For Team Lead - International Voice Process - Chennai @ Hexaware Technologies

Home > Operations

Openings For Team Lead - International Voice Process - Chennai

Hexaware Technologies
5 - 9 years
Chennai
2 months ago
Email to a friend
Report this job

Job Description

Should have minimum 4+ years of experience in BPO.
International Voice experience is mandate.
Should have been designated as a Team Lead for at least 2 years on papers.
Should be able to calculate Attrition, Shrinkage, AHT.
Should be aware of NPS, Repeat & Churn.
Should be aware of Occupancy and Utilization formulas.
Candidate should have good communication.
Location: Preferred Chennai based candidates.

Shifts timings

Complete night shift

Week Off

5 Days working, 2 days weekoff

Interested candidates reach out to:

Email: Pa********9@he*****e.com , Contact: 9626261***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Shrinkage CSAT Aht Attrition Productivity Service Level Utilization KPI Rostering Occupancy SLA KRA

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

UKG-Consultant/ Manager

Capgemini

4 - 9 years

Bengaluru

4 days ago

₹ Not Disclosed

Gn - Sc&o - Bpm Pm - Manager

Accenture

5 - 8 years

Mumbai

12 days ago

₹ Not Disclosed

Cluster Manager- Amazon NOW Operations, Amazon Now

Amazon

15 - 17 years

Hyderabad

12 days ago

₹ Not Disclosed

Sr. Cluster Manager- Amazon Now Operations, Amazon Now

Amazon

15 - 17 years

Hyderabad

12 days ago

₹ Not Disclosed

Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...

Openings For Team Lead - International Voice Process - Chennai @ Hexaware Technologies

Home > Operations