International Voice Support Associate (US/UK) @ Personal Network

Job Description

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Greetings from Personal Network!

Top MNC Hiring Customer Service Executive (International Voice | US/UK Shift)

Location: Bangalore
Process: International Voice US/UK Process
Shift: Night Shift (Aligned with US/UK Time Zones)
Position: Customer Support Associate International Voice

 

Build Your Global Career with a Leading MNC!

Heres your opportunity to join one of the worlds most reputed multinational companies!
We are looking for Customer Service Executives for our International Voice Process (US/UK Shift). If you are fluent in English, customer-focused, and eager to gain international exposure, this role is the perfect platform to advance your career in a professional, global work environment.

Key Responsibilities

• Handle inbound and outbound calls from international (US/UK) customers

• Deliver exceptional customer service with empathy, professionalism, and efficiency

• Resolve customer queries promptly while ensuring high satisfaction

• Provide accurate information about products and services

• Maintain and update customer interaction records in the system

• Consistently meet performance metrics such as call quality, resolution rate, and CSAT

• Collaborate with internal teams to ensure seamless issue resolution

 

Job Requirements

• Experience: 1 to 4 years in International Voice / BPO / Customer Service

• Excellent spoken English and clear communication skills (mandatory)

• Willingness to work night shifts aligned with US/UK time zones

• Strong interpersonal skills and a customer-centric mindset

• Basic computer knowledge with good typing speed

• Positive attitude, adaptability, and eagerness to learn

 

Immediate Contact

Nihal: 73hidden_mobile9
Nithin: 98hidden_mobile5
Priya: 76hidden_mobile4

 

Join a Top MNC and elevate your career in International Customer Support!
Experience global standards, professional growth, and a rewarding work culture that opens doors to international opportunities.

Best Regards,
Team Personal Network

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Keyskills:   international bpo bpo voice process us staffing international voice process international call center