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Customer Data Governance & MDM Analyst @ Aveva

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 Customer Data Governance & MDM Analyst

Job Description

Key Responsibilities

  • Customer Master Data Management
    • Maintain customer master data workflows (create/update) within the MDM ecosystem (Informatica IDQ & MDM).
    • Support account hierarchy management to ensure correct relationships and roll-ups.
    • Own enrichment of new customer records and ensure completeness of key attributes (ID numbers, industry, geography, address).
  • Data Quality & Match/Merge
    • Define and monitor data quality rules, metrics, and thresholds.
    • Perform regular match & merge validations to eliminate duplicates and maintain a single source of truth.
    • Investigate, resolve, and document data quality issues and root causes.
  • Data Alignment & Process Automation
    • Aligning customer data across core business systems and maintaining consistency.
    • Collaborate with IT to automate customer onboarding and updates.
    • Ensure application of data standards across systems.
  • Governance & Stakeholder Collaboration
    • Participate in data governance forums, contribute to policies and best practices.
    • Act as a point of contact for customer data-related inquiries and escalations.
  • Reporting & Monitoring
    • Prepare regular reports on customer data quality and completeness.
    • Highlight trends, risks, and opportunities for process improvement.

Skills & Qualifications

  • Bachelors degree in computer science, Information Systems, Data Science, or related field.
  • 2-5 years of experience in Data Quality, Data Governance, or MDM roles.
  • Strong analytical and problem-solving skills with a focus on data accuracy.
  • Proficiency in SQL, Excel, and data analysis techniques.
  • Familiarity with CRM systems (e.g., Salesforce) preferred.
  • Understanding of data governance principles and data management best practices.
  • Excellent attention to detail and ability to work with cross-functional teams.
  • Strong communication skills to collaborate with stakeholders at all levels.
  • Knowledge of data visualization tools (e.g., Power BI) is a plus.

Job Classification

Industry: Software Product
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Data Analyst
Employement Type: Full time

Contact Details:

Company: Aveva
Location(s): Hyderabad

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Keyskills:   data governance insurance data analysis power bi process improvement master data management sql salesforce data quality customer onboarding data science mdm data visualization informatica crm

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