Head of Human Resources (HR Head)
- HeapTrace
- 8 - 13 years
- Pune
- 30 days ago
- Email to a friend
- Report this job
Job Description
Job Description: Head of Human Resources (HR Head)
Position Overview:
We are seeking a highly experienced and strategic Head of Human Resources (HR Head) to lead and manage the HR function across the organization. The HR Head will play a pivotal role in employee retention, grievance resolution, policy enforcement, and people strategy alignment.
The role also extends to overseeing Training & Development (T&D), managing the Performance Management System (PMS), and supporting project coordination when required, ensuring HR remains an active enabler of business success.
Key Responsibilities-
Strategic HR Leadership
- Develop and execute HR strategies aligned with organizational goals and expansion plans.
- Partner with leadership to drive organizational development, succession planning, and workforce scalability.
Talent Acquisition & Retention
- Lead recruitment, selection, and onboarding processes.
- Design and implement employee retention strategies to minimize attrition.
- Drive career progression frameworks, mentorship programs, and succession planning.
Employee Engagement & Grievance Management
- Foster a culture of transparency, trust, and accountability.
- Establish and manage grievance redressal mechanisms to resolve conflicts fairly and promptly.
- Serve as mediator in escalated employee relations matters.
Policy Enforcement & Compliance
- Draft, update, and enforce HR policies in line with Indian labor laws.
- Educate managers and employees on policy awareness and compliance.
- Monitor adherence to leave, attendance, appraisal, and disciplinary policies.
- Ensure legal and ethical handling of disciplinary actions.
Training & Development (T&D)
- Oversee training needs identification, planning, and execution across departments.
- Partner with Capability Building & Performance (CBP) division to deliver technical, leadership, and soft skills training.
- Track training effectiveness through TalentLMS and other tools.
Performance Management System (PMS)
- Manage company-wide PMS processes through Keka PMS.
- Ensure fair, transparent, and measurable performance evaluations.
- Link performance outcomes with variable pay, recognition, and promotions.
Project Coordination (as required)
- Act as a Project Coordinator for HR-linked or cross-functional initiatives.
- Support planning, tracking, and execution of special HR projects or organizational initiatives.
- Collaborate with delivery and operations teams to ensure smooth execution of HRbusiness aligned projects.
Compensation & Benefits
- Design competitive compensation and benefits structures.
- Manage payroll, statutory compliance, incentives, and performance variable payouts.
- Benchmark salary structures against industry standards to support retention.
Qualifications
- Masters degree in Human Resources, Business Administration, or related field.
- 12+ years of progressive HR experience, with at least 5 years in a leadership capacity.
- Strong knowledge of Indian labor laws, compliance frameworks, PMS, and T&D.
- Experience in IT/Technology services preferred.
- Excellent stakeholder management and communication skills.
Skills & Competencies
- Strategic thinker with execution excellence.
- Expertise in retention, grievance handling, T&D, and PMS.
- Strong project coordination and cross-functional leadership.
- Proficiency in HRMS, PMS, LMS, and data-driven decision-making.
- High integrity, confidentiality, and professionalism.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: Head - HREmployement Type: Full timeContact Details:
Company: HeapTraceLocation(s): Pune
Keyskills: Grievance Handling Employee Relations HR Operations Human Resource Management Strategic HR HR Strategy Performance Management Employee Retention Talent Acquisition HR Policies
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HeapTrace Technology Pvt. Ltd. Heaptrace Technology is a business and information technology services company that leverages deep industry and functional expertise, and global delivery expertise to help clients transform their highest value business processes and improve their business performan...
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