Travel Counsellor (HNI EmtRoyal)
- Easemytrip
- 5 - 10 years
- Noida, Gurugram
- 7 months ago
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Job Description
- Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards.
- Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide.
- Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business.
- Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings.
- Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates.
- Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client.
- Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the clients needs and expectations.
- Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences.
- Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously.
- Professional Development : Stay informed about the global travel industrys trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth.
- Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector.
- Educational Qualification : Bachelors degree in travel, tourism, business, or a related field.
- Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals.
- Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders.
- Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members.
- Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions.
- Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software.
- Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market.
- Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers.
- Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Business Development Executive (BDE)Employement Type: Full timeContact Details:
Company: EasemytripLocation(s): Noida, Gurugram+ View Contact
Keyskills: Service delivery Interpersonal skills Sales Client relationship management Travel Counsellor Analytical Research MS Office CRM
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