E-commerce Work From Home
- Teleperformance (TP)
- 0 - 2 years
- Noida, Gurugram
- 4 months ago
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Job Description
SEND CV ZO*********N@TE****************S.COM
IMMEDIATE JOINERS ONLY!!!!!
Customer Support Executive Profile
Roles and Responsibility
- Provide excellent customer service and support through various channels.
- Respond to customer inquiries and resolve issues professionally and promptly.
- Collaborate with internal teams to resolve complex customer complaints.
- Develop and maintain strong relationships with customers to ensure long-term satisfaction.
- Identify and escalate trends or systemic issues impacting customer satisfaction.
- Continuously improve knowledge and skills to stay current with industry developments.
Job Requirements
- Strong communication and interpersonal skills are essential.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Excellent problem-solving and analytical skills are required.
- Proficiency in using CRM software and other support tools is necessary.
- Strong attention to detail and organizational skills are vital.
- Ability to work collaboratively as part of a team.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Onboarding - Voice / BlendedEmployement Type: Full timeContact Details:
Company: Teleperformance (TP)Location(s): Noida, Gurugram+ View Contact
Keyskills: International BPO US Process Customer Service International Voice International Chat Process UK Process
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₹ 2-2.5 Lacs P.A
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