Hiring For international voice process - Customer Retention
- IntouchCX
- 1 - 3 years
- Hyderabad
- 9 days ago
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Job Description
Greetings from Intouch CX for international Voice customer support .Voice Job Description / Profile
Job Title : Customer Service Associate (CSA) Voice customer retention
Responsibilities:
International voice process II English Communication. Contacting existing customers as well as prospective customers on call Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service via call. Customer Retention . Qualifications :PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply
Key Responsibilities: Handle outbound/inbound calls to international clients and close deals Promote our products/services with clarity and confidence Build long-term client relationships and drive repeat business Identify new business opportunities through cold calling and lead qualification Manage objections, negotiate effectively, and consistently meet sales targets Maintain records in CRM and collaborate with internal teams
What Were Looking For: Minimum 6 months of international voice Retention experience (mandatory) Excellent spoken & written English communication skills Strong negotiation, persuasion, and presentation abilities Comfortable working with CRM tools and sales platforms Target-driven, adaptable, and able to work in international time zones Preferred (but not mandatory): Familiarity with global/cross-cultural communication Strong analytical and problem-solving mindset
What We Offer: Competitive salary + performance-based incentives Opportunity to work with international clients Continuous training & skill development A collaborative, growth-focused work environment Ready to take your sales career global?
Benefits:
- 2 way free cabs Upto 30KMS
- 5 days working
- 2 days rotational offs
- Rotational shifts
Apply
sh************a@in******x.com OR 9989956***
If Am Not Answering the Call You Can Drop Your CV On My Number
dont miss this opportunity! For Reference please mention.
HR Shaheen S
Write Hr Shaheen On Top Of Your Resume
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: Customer Retention International Voice Process US Process International Call Center International Voice Us Voice Process International BPO
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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