Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work withWelcome to Zensar! Read on for more details on the role and about us.
Skills required to contribute:
Mandatory Skills:
Delivery Manager you are responsible for Delivery management of account(s) from a delivery perspective and being a focal point for Zensars delivery into a customer business unit/department.
Responsible for managing an account of reasonable complexity, represents Zensar and deals with executive team of the client organization. DM is accountable for Delivery, customer satisfaction.
Following are the prerequisites for this role:
Minimum of 8+ Years knowledge of Manhattan WMS
Responsibilities Responsible for meeting ficial objectives of the account, responsible to mine the account in concerned account, improve the key parameters for the account to improve the margins
Responsible for planning and delivery - Delivery quality compliance, resource economic utilization and customer satisfaction
Responsible for relationship building with Customer Project Managers and key stakeholders within the account and responsible for customer satisfaction
Interact with Client Engagement Managers, Delivery Managers from Zensar and Client side CXOs
Understands one or more domains and can appreciate customers scenario
Must Have:
Large Project management / Program management
Onsite experience in a client facing role
Handling teams in multiple Geos. Solutioning, experience of managed services
In-depth understanding of the SDLC and Agile Methods
Exposure to sales and customer relationship management
Behavioral Skills & Attributes:
Client Centricity
Execution Excellence
Problem Solving & Decision Making
Collaborative Working
Change Agility
Passion for Results
Nurturing People Strategic Perspective
Experience and skill set required:
12-16 years with 5+ years of Programme Management
Must have Ficial Acumen
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Principal Program ManagerEmployement Type: Full time