Insurance Operations Specialist
- Accenture
- 7 - 11 years
- Noida, Gurugram
- 5 days ago
- Email to a friend
- Report this job
Job Description
About The Role
Skill required: Retirement Solutions - Payment Operations
Designation: Insurance Operations Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
What would you do?
Tower:UK Pension- Transfers OutLevel:Management CL9
What are we looking for?
Must have/ minimum requirement?10+ years of experience in UK Pension domain ?? Transfers Out - Managing participant level services ?5+ years experience in Transfers Out processes such as Cash transfers out, Bulk Transfer Transfers of Death benefits, Due diligence ?Hands on with developing process documentation, capturing exceptions, process flow and process maps?Excellent leadership skills, ability to manage a team in critical situations, drive holistic engagement, developing quality checklists, performing RCA, developing action plans to improve quality performance?Ability to identify and implement improvement opportunities across process, reporting and controls.Skillset:?Bachelor??s degree?Experience in the UK Pension domain is mandatory?Experience in Leading & Managing teams ?Open-to-Night shifts based on business requirements?Good verbal & written communication skills?Good typing skills and attention to detail.?Good time management skills?Ability to work independently
Roles and Responsibilities: Roles & Responsibilities:?Lead a team of business administration senior analysts/ analysts in providing high-quality transfers out services to clients?Excess knowledge of processing UK Pension Transfers Out tasks- managing pension, investment, or wealth fund transfer involves moving funds or benefits from one scheme or provider to another or converting assets into cash that is paid.?Process and support consolidating savings, switching providers, or liquidating holdings according to participant instructions.?Coaching and mentoring others to draw out their skills and expertise?Strong leadership skills, with the ability to motivate and inspire team members?Strict adherence to non-disclosure of client information by preserving client confidentiality.?Comply with all client policies, procedures, and Federal/State/Local regulations and escalate issues to the management.?Researching into any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.?Taking active participation in process improvements and automation.?Ensure Quality Control standards that have been set are adhered to.?Adherence to client SLAs?Identify potential areas that require additional controls?Excellent organizational skills with ability to identify and prioritize high value transactions.?Completing assigned responsibilities and projects within timelines apart from managing daily BAU.?Creating and updating procedure documents while ensuring that the standards are followed Qualification Any Graduation
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Account / Relationship Management - Non VoiceEmployement Type: Full timeContact Details:
Company: AccentureLocation(s): Noida, Gurugram+ View Contact
Keyskills: insurance switching time management skills due diligence quality control administration time management operations automation process documentation leadership skills leadership coaching communication skills
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in