Post Sales Executive
- Spinny
- 1 - 6 years
- Bengaluru
- 3 months ago
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Job Description
Role & responsibilities
- Work with cross-functional internal teams for timely deliverables
- Complete ownership of all the bookings that have been collected until it gets delivered
- Maintaining google sheets and dashboards for tracking key metrics
- Timely communication to Consumers for explaining internal processes
- Coordinating with customers, field executives, closure executives, finance team etc. to
- successfully close the lead
- Uploading all the documents in CRM dashboard
- Handing over the original documents to post sales team and taking sign off
- Follow up with the seller on the documents for which amount is held
- Receiving the held documents from seller and releasing the held amount
Preferred candidate profile
- Graduate degree, Good verbal communication skills English, Hindi, and regional language (will be an added advantage)
- Candidates who are good with customer engagement
- Candidates who know how to use dashboards and conversant with MS Excel or Google Sheets
- Candidates who have done coordination across stakeholders are preferable
Job Classification
Industry: AutomobileFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: SpinnyLocation(s): Bengaluru
Keyskills: Post Sales Aftersales Post Sales Support Document Verification Back Office Operations After Sales Service Document Checking Operations
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About Spinny and Truebil:Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology an...
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