Servicenow Architect
- Coforge
- 9 - 14 years
- Hyderabad
- 2 months ago
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Job Description
Service Now Architect
Experience : 9+ Years
Location : Gr Noida, Pune, & Hyderabad.
Role Overview:
We are seeking an experienced ServiceNow Architect to design, implement, and optimize ServiceNow solutions across ITSM and additional modules such as ITOM, CSM, ITAM, ITBM, HRSD. The ideal candidate will have deep technical expertise, strong architectural skills, and proven experience in delivering enterprise-grade ServiceNow implementations.
Key Responsibilities:
- Lead the design and architecture of ServiceNow solutions aligned with business requirements and best practices.
- Drive end-to-end implementation of ITSM and at least one additional module (ITOM, CSM, ITAM, ITBM, HRSD).
- Collaborate with stakeholders to define technical requirements and translate them into scalable solutions.
- Ensure platform governance, performance optimization, and adherence to security standards.
- Provide technical leadership and mentorship to development teams.
- Stay updated on ServiceNow releases and recommend enhancements.
Required Skills & Expertise (1st Preference CSM along with ITSM):
- Strong experience in ServiceNow architecture and development.
- Expertise in ITSM and at least one of the following:
- CSM (Customer Service Management)
- ITOM (Discovery, Event Management, Orchestration)
- ITAM (Asset Management)
- ITBM (Business Management)
- HRSD (Human Resources Service Delivery)
- Hands-on experience with ServiceNow integrations and API frameworks.
- Solid understanding of workflow design, scripting (JavaScript, Glide), and UI policies.
Certifications (Mandatory):
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Technical Architect (CTA)
Preferred Qualifications:
- Additional certifications in specialized modules (ITOM, ITBM, HRSD, etc.).
- Experience in large-scale ServiceNow deployments in enterprise environments.
- Strong communication and stakeholder management skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: CoforgeLocation(s): Hyderabad
Keyskills: Servicenow ITSM Servicenow Development Itom Itsm Modules
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