Call Center Executive (Bengali Speaking) @ Right Training

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Call Center Executive (Bengali Speaking)

Right Training
0 - 3 years
Kolkata
2 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
Provide accurate information to customers regarding products/services offered by the company.
Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
Meet daily/weekly targets set for call handling, sales conversion, and other performance metrics.
Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

0-3 years of experience in back office operations, bpo industry, call center environment, data entry operation, or similar roles.
Strong communication skills in Bengali language (written & spoken).
Ability to work on night shifts from Monday to Saturday (with Sunday off).
Basic computer knowledge with proficiency in MS Office applications.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Right Training
Location(s): Kolkata

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Keyskills: BPO Back Office Voice Process Data Entry Freshers Customer Support Customer Service Customer Care

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₹ 1-1.25 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Call Center Executive (Bengali Speaking) @ Right Training

Home > Voice / Blended