HRBP Manager - US shifts
- eClerx
- 5 - 10 years
- Pune
- 6 days ago
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Job Description
Business HR Process Manager Roles and Responsibilities
- Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program
- Work closely with Business on calibration process for performance management system
- Understand employee pulse, escalate to appropriate levels & ensure end to end resolution
- Investigate and close any conduct related violation and take necessary disciplinary action wherever required
- Monitor & govern Performance Coaching & Improvement process for bottom performers in the program
- Carry out career and capability development programs for identified group of A-PM pool
- Attrition management for the program/process
- Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually
HR Reach out
- Connect one-on-one with Analyst- Manager pool during the pulse check
- Govern leadership connects for the program
- Oversee the 90-Day on-boarding & assimilation program for Analyst -Manager pool in the program
- Coach employees for them to invest in their capability building
Performance Appraisal and Career Planning
- Conduct sessions to educate employees on Performance Management System
- Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines
- Guide & sensitize managers with evaluation process
- Close appraisal calibration with Business
HR Ops Compliance
- Conduct exit interviews of Analyst-Process Manager within timelines
- Timely closure of Bottom Quartile
- Close Back Ground verification cases of Analyst-Process Manager in the Program where Insufficiency/discrepancy has been identified
Tracker Updating and Reporting
- Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders
- Create all necessary reports and dashboards required for each program/process area
Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels
Minimum Qualifications
- Graduate + MBA
- Overall experience of 3 - 5 years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry
Who we are
eClerx was founded in 2000 by Anjan Malik and PD Mundhra with the goal of transitioning, managing and transforming complex business processes. Following successful careers in investment banking, Anjan and PD. graduates of University of Pennsylvanias Wharton School of Business, jointly identified significant opportunities for providing innovative services and solutions to large global companies undergoing rapid business transformation challenged by legacy systems, new technology, data inaccuracies, and ever-changing processes and workflows. Created from humble beginnings in a small office in Mumbai, today eClerx employs 17,000+ people across Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
To know more about us, visit https://eclerx.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: HR Business AdvisoryRole: HR Business Advisory - OtherEmployement Type: Full timeContact Details:
Company: eClerxLocation(s): Pune
Keyskills: Business Partnering Strategic HR Employee Engagement Business HR Talent Management Performance Management System Employee Relations Corporate HR
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eClerx
eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...
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