Non-Voice Customer Support Executive @ Teleperformance (TP)

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Non-Voice Customer Support Executive

Teleperformance (TP)
0 - 2 years
Chennai
2 months ago
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Job Description

Role & responsibilities

Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point wherever possible.
Demonstrates confidence and willingness to resolve customer requests or queries.
Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer.
Manages all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving agreed operational targets.

Preferred candidate profile

Excellent Communication Skill.
Graduation Mandatory.
Typing Speed (25-35 words/minute).
Adept in Rule based decision making.
Ability to problem solving using math and analytical assessment methods.
Research skills to meet customer expectations.

Interested Candidates can come for direct Walk in Mention Jagan HR in your resume.
Contact - Jagan HR: 9842425***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Chennai

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Keyskills: Email Support Customer Support Non Voice Process International Process Email Process Bpo Voice Semi Voice Chat Support Chat Process

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₹ -3.5 Lacs P.A

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED

Non-Voice Customer Support Executive @ Teleperformance (TP)

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