Workload Automation Lead
- Ameriprise Financial
- 8 - 10 years
- Noida, Gurugram
- 10 days ago
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Job Description
We are looking for a strategic and hands-on Scheduling Operations Lead with 8-10 years of experience, including leadership in managing enterprise-scale workload automation. This role combines technical depth with team leadership, process ownership, and cross-functional collaboration to drive operational excellence and innovation. Job Description
Responsibilities :
- Lead and evolve the scheduling operations function across global teams.
- Architect and optimize job scheduling frameworks using Tidal, Tivoli, or Control-M.
- Drive incident and problem management processes with a focus on root cause resolution.
- Partner with engineering and business stakeholders to align scheduling strategies with business goals.
- Develop and maintain service catalogs, automation standards, and operational playbooks.
- Lead and mentor a global team, fostering a culture of continuous improvement.
- Identify cost-effective automation opportunities and lead implementation initiatives.
- Represent the scheduling function in leadership forums and strategic planning sessions.
Team Role :
- Oversee team performance and ensure SLA adherence.
- Promote knowledge sharing and first-time fix culture across support tiers.
- Drive internal process improvements and maintain service integrity.
- Collaborate with Automation SME Lead and senior leadership on team development.
- Escalate and manage high-impact customer issues with professionalism and urgency.
Qualifications :
- Professional degree in IT or equivalent experience.
- Advanced scripting capabilities (PowerShell, Python, UNIX shell).
- Deep expertise in job scheduling tools and distributed systems.
- Proven leadership in matrixed, multi-vendor environments.
- Strong communication, stakeholder management, and escalation handling skills.
- Experience with cloud-native scheduling and hybrid environments (AWS/Azure) preferred.
Job Classification
Industry: BankingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: Ameriprise FinancialLocation(s): Noida, Gurugram+ View Contact
Keyskills: Automation Unix Azure Job Scheduling Tools Powershell Sla Team Leadership Distributed Systems Strategic Planning Scripting Escalation Handling Shell Job Scheduling Scheduling Tools Aws Cloud Native Python Stakeholder Management
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