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Customer Service Domestic Quality Analyst-BPS @ Hexaware Technologies

Home > Customer Success, Service & Operations - Other

 Customer Service Domestic Quality Analyst-BPS

Job Description

Active Listening, computer basic knowledge, Domain expertise, Escalation Management, Multitask Handling, Process Understanding and Improvement, Quality Assurance and Control, Team Management, Typing skills 25 WPM with 90 Percent Accuracy

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   quality analyst bps team management quality assurance customer service

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...