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Team Leader- DSF @ Policybazaar

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 Team Leader- DSF

Job Description

Role & responsibilities


  • Lead and manage a team of telesales representatives, ensuring seamless operations and timely delivery of SLAs while maintaining high levels of employee and customer satisfaction.
  • Monitor and drive day-to-day sales targets (B2C Sales), ensuring that all team members meet or exceed performance expectations.
  • Oversee daily team activities, set clear goals, and develop call strategies for executives in collaboration with clients.
  • Ensure that the team maintains the agreed standards in relation to job assignments and performance metrics.
  • Track and document work schedules and absences to ensure consistent staffing levels.
  • Resolve any audit-related issues in a timely and thorough manner.
  • Act as the primary point of contact for all issues and queries related to specific business assignments.
  • Provide regular feedback, coaching, and training to team members to enhance their performance and skills.
  • Collaborate with internal teams to align strategies and improve sales and customer service outcomes.
  • Ensure that sales processes and client interactions are compliant with industry regulations and company policies.

Preferred candidate profile


Area Sales Manager , Team Leader, Team Coach , B2C Sales


Interested candidates can share their updated resume at Mu*********1@po*********r.com

Job Classification

Industry: Insurance
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Area Sales Manager (B2C)
Employement Type: Full time

Contact Details:

Company: Policybazaar
Location(s): Rajahmundry

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Keyskills:   Sales Field Sales Management Team Coaching Team Management Territory Sales B2C Sales Area Sales Management Area Sales Field Sales Team Leading Leadership Skills

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Policybazaar

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