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Service Delivery Manager - Hyderabad @ Cognizant

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 Service Delivery Manager - Hyderabad

Job Description

Must Have -


Bachelor's Degree in Management, Commerce, Economics etc,

Masters will be an added advantage -

10 to12 years of marketing, campaign management, or digital communications experience -

8 to 10 years in leadership roles with global stakeholder alignment - Oral and written proficiency in English required -

Exceptional proficiency in Salesforce, Salesforce/Tableau Analytics - Significant knowledge of Market research /compliance in a corporate setting -

Strategic leadership and stakeholder influence skills -

People management and operational agility skills

- Leading teams with clarity and empathy -

Excelling in decision-making and executive communication - Managing escalations and driving continuous improvement


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Service Delivery
Role: Service Delivery Manager
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Marketing Strategy Digital Communication Campaign Management Tableau Salesforce CRM Marketing Campaigns Corporate Communication Marketing Communication

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₹ 11-18 Lacs P.A

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Cognizant

Job Description:1. Strong organizational and time-management skills with the ability to manage multiple priorities.\n\n2. Excellent verbal and written communication skills.\n\n3. Proficiency in scheduling tools and platforms (e.g., Outlook, MS Teams, Workday or equivalent ATS).\n\n4. Attention to de...