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Application Support - AppOps - Associate @ Hexaware Technologies

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 Application Support - AppOps - Associate

Job Description

Job Duties / Responsibilities

-Good written and Verbal communication
-Exposure to IT applications
-Build sound understanding of the supported application estate.
-Resolve Support Tickets strictly in a timely manner.
-Willing to work in 24*7 shift
-Incident Management
-Service Request Fulfillment
-Monitor Application Performance Batch Jobs
-Keep documentation current and prepare SOPs for routine tasks
-Collaborate with internal external teams to provide end-to-end resolution across Application issues

Skills (Good-to-have)

-Familiarity of commonly used Software Products in Insurance domain

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   service request insurance insurance domain incident management

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...