Area Manager, Inbound Operations
- Amazon
- 3 - 8 years
- Hyderabad
- 13 days ago
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Job Description
Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Process Assistants.
Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions.
Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR Manager, Ficial Manager, Facilities Manager, SLP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
Able to address operational and personnel issues affecting functional area.
Bachelors degree or equivalent
3+ years of performance metrics, process improvement or lean techniques experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in an operational role
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad+ View Contact
Keyskills: People development Staffing Process improvement Business planning Electronics Six sigma initiatives Customer experience Operations Employee relations Recruitment
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