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International Voice Process (For MNC) @ NLB Services

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 International Voice Process (For MNC)

Job Description

HIRING FOR IMMEDIATE JOINERS - INTERNATIONAL VOICE PROCESS - BANGALORE


You will be aligned with our Customer Support vertical and help us in managing/ resolving customers queries, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop) (Rotation)
Work from Office


If Interested, Please share your updated resume on 9897330*** or sw***********a@nl****h.in


Please avoid if your notice is 60 days or more & we need excellent communication skills only


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: NLB Services
Location(s): Bengaluru

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Keyskills:   International Voice US Process International Call Center Business English US Calling Accent International voice process Inbound calls Customer Retention Us Voice Process

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₹ -6.5 Lacs P.A

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NLB Services

NLB is one of the fastest growing transformational workforce solutions provider. Over the last 17+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of solu...