Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Engagement Executive @ Axis Max Life

Home > Customer Success, Service & Operations - Other

 Customer Engagement Executive

Job Description

Role & responsibilities

  • Managing office administration assets and upkeep of the same.
  • Agents Contracting
  • New Business Processing
  • Banking of Initial & Renewal Premium
  • Managing Petty cash & vendor payments
  • Retention of Surrender Requests
  • Execution of all Service Requests - Post Policy Issuance
  • Reverting on customer queries and complaints
  • Maintaining high NPS Scores
  • Life and Health Claims processing
  • Handling compliance issues
  • Audit Rating

Preferred candidate profile

  • Graduate / Post-Graduate in any discipline.
  • 2-3 years experience handling front end customer services
  • Knowledge of service quality is required

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Madurai

+ View Contactajax loader


Keyskills:   Branch Operations Customer Handling Customer Support Customer Service Customer Experience Customer Retention Customer Engagement

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Technical Support/Technical Support Engineer/Executive/Associate

  • Infinite Sourcing
  • 1 - 6 years
  • Noida, Gurugram
  • 8 days ago
₹ 1-5.5 Lacs P.A.

British Airways hiring Customer Care Executive, Gurgaon, Salary44k

  • CALL BA
  • 0 - 5 years
  • Noida, Gurugram
  • 8 days ago
₹ .75-5.5 Lacs P.A.

Customer Engagement Executive

  • Axis Max Life
  • 1 - 5 years
  • Kolkata
  • 11 days ago
₹ Not Disclosed

Customer Service Domestic Voice Regional Language Team Member - Bps

  • Hexaware Technologies
  • 0 - 3 years
  • Mumbai
  • 11 days ago
₹ Not Disclosed

Axis Max Life

About Accenture\\r\\n\\r\\n \\r\\n\\r\\nAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Op...