Your browser does not support javascript! Please enable it, otherwise web will not work for you.

International non voice @ IntouchCX

Home > Non Voice

 International non voice

Job Description

Job Description:

We are looking for enthusiastic and customer-focused International Chat Support Executives to join our team. The role involves handling customer queries through chat for international clients while providing timely, accurate, and professional support.


Key Responsibilities:


  • Handle customer interactions via live chat (non-voice process)
  • Resolve customer queries related to products/services efficiently
  • Maintain a high level of customer satisfaction through quality responses
  • Follow communication guidelines and standard operating procedures
  • Document customer interactions accurately in internal systems
  • Meet individual and team performance metrics (quality, productivity, TAT)

Eligibility Criteria:


  • Candidates must reside in Hyderabad
  • Excellent written communication skills in English
  • Comfortable working in rotational night shifts and rotational week offs
  • Basic computer knowledge and typing skills
  • Ability to multitask and work in a fast-paced environment
  • Customer-centric attitude with problem-solving skills

Educational Qualifications:


  • Minimum: 10+2

Preferred Skills:


  • Prior experience in international chat or non-voice support (added advantage)
  • Good comprehension and grammar skills
  • Ability to handle multiple chats simultaneously

What We Offer:


  • Competitive salary package
  • Cab facility (as per company policy)
  • Paid training
  • Career growth opportunities
  • Friendly and professional work environment

Please contact

sw***********y@in******x.com

Ph- 7075147***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

+ View Contactajax loader


Keyskills:   International Chat Process Chat Support Bpo Non Voice

 Fraud Alert to job seekers!

₹ -4 Lacs P.A

Similar positions

Hiring For International chat Process Mumbai - Walk-in Interviews

  • Sutherland
  • 0 - 1 years
  • Mumbai
  • 16 days ago
₹ 2-2.75 Lacs P.A.

Bpo Hiring - E- Commerce Non Voice Email Chat Process 3.70 Lpa Ggn

  • https://smartmanpower
  • 1 - 6 years
  • Noida, Gurugram
  • 19 days ago
₹ 1-3.75 Lacs P.A.

Non Voice Executive

  • Artech
  • 0 - 3 years
  • Noida, Gurugram
  • 19 days ago
₹ 2-2.75 Lacs P.A.

Exciting opportunity!!!! Hiring For international voice process

  • Sutherland
  • 0 - 2 years
  • Hyderabad
  • 20 days ago
₹ Not Disclosed

IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.