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Outbound Sales Executive @ Atria Convergence

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 Outbound Sales Executive

Job Description

Role Overview:

We are hiring customer-focused Calling Agents for inbound and outbound processes. The role requires strong communication skills, customer handling ability, and flexibility to work in rotational shifts.


Key Responsibilities:

  • Handle inbound & outbound customer calls as per business needs
  • Resolve customer queries and log service requests/tickets in CRM
  • Make outbound calls for billing, collections, reconnection & customer outreach
  • Ensure accurate documentation and first-call resolution
  • Promote relevant plans, upgrades, and add-on services
  • Follow SOPs, compliance guidelines, and escalation processes

Skills Required:

  • Excellent verbal communication & listening skills
  • Customer handling & problem-solving ability
  • Basic computer & CRM knowledge
  • Ability to multitask in a fast-paced environment

Language Requirements:

  • English Mandatory
  • Hindi / Telugu / Tamil / Kannada Preferred
  • Multilingual candidates have an added advantage

Shift Details:

  • Rotational shifts (including weekends & holidays)

Education:

  • 10+2 / Graduate / Undergraduate

Experience:

  • Call center or customer support experience preferred
  • Freshers with good communication skills are welcome

Interested candidates can directly come for Walk-In location.


Contact via 9121803*** On Spot Offer Letter will be released.

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: Atria Convergence
Location(s): Hyderabad

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Keyskills:   Customer Service Inbound Process Call Center Operations first call Voice Process Outbound Process Query Resolution Crm Software Customer Support Billing Ticket Management Collections cust Customer Handling

 Fraud Alert to job seekers!

₹ 2-4 Lacs P.A

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Atria Convergence

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education, Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and De...