Center Manager
- OYO
- 1 - 5 years
- Hyderabad
- 13 days ago
- Email to a friend
- Report this job
Job Description
Key Responsibilities
Centre Operations
- Manage day-to-day operations of the centre, ensuring seamless service delivery.
- Ensure infrastructure, housekeeping, security, and maintenance are maintained as per Innov8 standards.
- Conduct regular audits and ensure compliance with SOPs, safety, and hygiene standards.
Member Experience
- Own member onboarding, engagement, and retention.
- Act as the first point of contact for member concerns and ensure quick resolution.
- Drive high service quality and positive customer reviews.
Revenue & Business Performance
- Drive centre occupancy and revenue through upselling, renewals, and walk-ins.
- Support the sales team with site visits, closures, and client relationships.
- Monitor ARR, occupancy, and cost controls to meet profitability targets.
People Management
- Lead, train, and motivate centre staff including FOE, housekeeping, and vendors.
- Manage rosters, attendance, performance reviews, and team discipline.
- Build a strong service culture and reduce attrition.
Vendor & Stakeholder Management
- Manage vendors for housekeeping, security, maintenance, and supplies.
- Coordinate with landlords, local authorities, and internal teams (Sales, Finance, HR).
- Ensure timely billing, PO adherence, and cost optimization.
Reporting & Compliance
- Prepare daily, weekly, and monthly MIS on operations, revenue, and issues.
- Ensure statutory compliance and internal reporting accuracy.
- Escalate risks and operational challenges proactively.
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Walk-insContact Details:
Company: OYOLocation(s): Hyderabad+ View Contact
Keyskills: Co Working Community Management Centre Manager
Fraud Alert to job seekers!
₹ .5-6.5 Lacs P.A
Similar positions
OYO
About OYO: OYO is one of the leading global travel and hospitality brands, offering a wide range of accommodations through its extensive network of hotels and homes. With a strong presence in over 80 countries, we are transforming the way people experience travel and stay. We are looking for pass...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in