Sbi Bank: Vice President (ux) Position In Mumbai Location
- State Bank India
- 15 - 24 years
- Mumbai
- 18 days ago
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Job Description
Mandatory:
Bachelor of Design/ B.Tech/ B.E. in Computer Science/ Computer Science & Engineering/ Software Engineering/ Information Technology/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines with minimum 50% score. or MCA
or
M. Tech/ M. Sc in Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines.
(From a University/ Institution/ Board recognized by Govt. Of India/ approved by Govt. Regulatory Bodies).
Preferred: Masters degree in any of the following:
- Design (Product/ Interaction/ Service/ Digital)
- Human-Computer Interaction (HCI)
- Computer Science / IT or equivalent
- Business Administration with Digital/ Tech/ UX Specialization
OTHER QUALIFICATION (AS ON 31.12.2025) Mandatory Certifications: (Valid as on 31.12.2025)
Anyone of the UX certifications:
- Human Factors International (HFI): Certified Usability Analyst (CUA)
- Human Factors International (HFI): Certified Experience Analyst (CXA)
- Nielsen Norman Group (NNG): UX Certification
- Interaction Design Foundation (IDF): UX Design Certification
- Google UX Design Professional Certificate
WORK EXPERIENCE (POST-BASIC QUALIFICATION) (AS ON 31.12.2025)
Mandatory: Minimum Experience: 15 Years experience in e-Commerce/ Banking Industry/ Fintech Company/ Information
Technology or a consumer-facing company
Relevant Experience: Out of 15 Years, at least 5 years of experience in User Experience (UX)
Note: Candidates are required to produce up-to-date and full Experience Certificate, unambiguously indicating:
(i) Nature of job,
(ii) Dates and duration of experience,
(iii) Level / position,
(iv) Responsibilities etc. issued by the employer(s).
However, if the candidate is unable to submit an Experience Certificate on the lines indicated above, any
document unambiguously indicating the experience, nature of job and the period claimed may be submitted and
it would be considered on merit at the discretion of the Bank and the decision of the Bank shall be final.
SPECIFIC SKILLS
1. Good knowledge of UX Design software (e.g. Figma, Adobe XD etc.)
2. Good to have basic coding knowledge (HTML, CSS, JavaScript)
3. Ability to interpret data, identify trends, and use insights to improve the user experience.
4 .Understanding the business context, goals, and metrics is crucial for aligning UX with business objectives.
Job Profile
It is a strategic leadership role responsible for defining and driving the overall user experience vision and strategy across
the bank.
This role involves building and leading a team of UX professionals, overseeing the end-to-end design process, and ensuring
a user-centric approach is embedded across the banks digital interfaces.
Define governance, workflow, SOPs etc. for smooth functioning of Centre of Excellence for User Experience (UX CoE)
Drive innovation, cross-functional initiatives and engagement associated with UX.
Own UX CoE performance metrics and resource planning
Key Responsibilities Areas: [KRA]
Lead UX CoE as UX CoE Head with a team of UX specialists & maintain digital design repository for reusability and faster development.
Create a design intake framework for structured engagement with product / business units.
Annually review and update design system as per latest industry trends and get the changes approved from the appropriate authority.
Review visual design / prototype of new proposed digital journey or enhancement in existing journeys to ensure that these are aligned with
Banks design system.
Engage UX CoE with UAT & CUG testing of proposed new journeys or enhancements in existing journeys with respect to visual design /
prototype.
Gather insights from available data like business numbers and hits to justify the user flow in visual design/prototype and suggest enhancement,
if any.
Arrange for periodic UI/UX audit of all the customer facing digital interfaces of the Bank and suggest changes for enhancement to achieve
consistency in design and experience.
Analyze app/website related user feedback received from different channels from UI/UX perspective.
Suggest enhancements about UI/UX issues to respective BUs/Departments and keep engaged with BUs/Departments till closure.
Monitor and review customer communication template of Email, SMS, In App notification, In App banner and website banner for consistency
across all customer communications.
Institute design approval checkpoints for all public facing digital releases.
12] Conduct primary and secondary research related to best practices
followed across industry for seamless user experience and engagement and share insights with different stakeholders for implementation.
Age (As on 31.12.2025): Minimum- 40 yrs Maximum- 50 yrs
Annual CTC Range : Up to Rs 80 Lacs
Fixed Pay 90% of CTC
Variable Pay# 10% of CTC
Annual Increment Band^^ Up to 10%
Contract Period: 5 Years
Contact : Sonali on hr********1@tn**r.com / 7738394***
Job Classification
Industry: BankingFunctional Area / Department: UX, Design & ArchitectureRole Category: UI / UXRole: UX HeadEmployement Type: Full timeContact Details:
Company: State Bank IndiaLocation(s): Mumbai
Keyskills: Ux Design Ui/Ux UI User Experience Design UX Figma
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