Call Center Executive @ Dr Mohans Diabetes

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Call Center Executive

Dr Mohans Diabetes
0 - 3 years
Hyderabad
4 months ago
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Job Description

Roles and Responsibilities

Handle customer calls, emails, and chats to resolve their queries and concerns.
Provide accurate information on products/services to customers through phone, email, or chat.
Identify customer needs and escalate complex issues to senior team members when necessary.
Meet performance targets for call handling time, resolution rates, and quality metrics.

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Dr Mohans Diabetes
Location(s): Hyderabad

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Keyskills: Communication Skills English Language

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₹ 60,000-1 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Dr Mohans Diabetes

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Call Center Executive @ Dr Mohans Diabetes

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