Regional Language Hiring - Mapping Process @ Cognizant

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Regional Language Hiring - Mapping Process

Cognizant
2 - 4 years
Hyderabad
3 days ago
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Job Description

Role & responsibilities

Act as a domain expert for project processes and deliverables.
Perform Root Cause Analysis (RCA) for issues and provide actionable insights.
Collaborate with colleagues and clients across multiple geographies to ensure smooth operations.
Handle multiple tasks efficiently while maintaining accuracy and timelines.
Support continuous improvement initiatives and contribute to process optimization.

Preferred candidate profile

Excellent written and verbal communication skills to interact with global teams (English + Gujarati or Tamil or Malayalam)
Strong analytical and reasoning abilities with proven problem-solving skills.
Logical thinking and ability to make data-driven decisions.
Ability to multi-task and manage priorities effectively.
Maps background is not mandatory but will be considered an advantage.
Demonstrated experience in Root Cause Analysis (RCA) and issue resolution.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Regional Language Hiring - Mapping Process @ Cognizant

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