International Sales process
- Sutherland
- 0 - 2 years
- Hyderabad
- 2 days ago
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Job Description
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com Job Criteria:
1) Excellent verbal communication skills - Communication Level should be B2H to C1 & C2.
2) Minimum 1 Year of experience in an International BPO & Sales Experience (Mandatory)
3) If not, sales experience should have knowledge about Sales.
4) Should be available to join us immediately.
5) Ability to handle real-time international voice calls.
In this role, you will get to: 1) Be the primary point of contact for our Business-to-Business customers through Voice.
2) Provide timely, accurate, and professional support.
3) Take full responsibility for each interaction with proactive problem-solving and excellent customer service
. 4) Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
5) Maintain customer records and call documentation in our systems with precision.
6) Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
7) Suggest process improvements and flag recurring customer issues through proper channels.
8) Should be in sales background and able to pitch in sales in calls.
Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Shift Timings & OA: 5-days work, week with rotational shifts Predominantly night shifts
Compensation: CTC: 4.0 LPA to 5.0 LPA (varies based on candidate experience & their previous CTC)
Additional Information: Work from oAice Two-way cab facility available up to 25km radius from oAice based on the shift timings.
Work Location: 7th Floor, North Wing DivyaSree Tech Ridge, Block P2, Manikonda, Hyderabad, Telangana 500104
Interested candidates can step in to office with your updated resume by writing my name "Sivapriya" as reference.
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Hyderabad
Keyskills: Sales and retention International Voice Process International Call Center Outbound Process Voice Process Voice Support US Process Inbound Voice Process Bpo Voice International Voice International Process Us Voice Process International BPO UK Process
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