Business Systems Analyst
- Luxoft
- 3 - 8 years
- Mumbai
- 17 days ago
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Job Description
Positions in this function create and deliver high-quality system solutions for our applications, products, and services across all technology functions. They consult with users and technology specialists to define business processes and the information systems to support those processes. Individuals in these roles may perform analysis and serve as business liaisons to understand and refine business requirements. They provide technical support in developing systems that are cost-effective and meet users'' requirements. In addition, they create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise.
- Write business and technical requirements
- Communicate and validate requirements with stakeholders
- Validate solution meets business needs
- Apply technology to enable business solutions
- Oversee planning and execution of the work
- Conduct analyses, needs assessments, and help to broker other technology services
- Release management, including communications and education
- Metrics monitoring and risk mitigation
- Collaborate across teams with business and IT partners
- Serve as the ''voice of the customer'', representing/reinforcing the customer''s perspective throughout the product realization cycle
Must have
- 3+ years of IT experience
- Strong critical thinking and analysis skills
- Business acumen. Understand operational workflows supported by applications
- Good communication/collaboration/team skills
- Experience learning new applications and adapt quickly when given new assignments
- Experience with applications for HVAC, facilities work order management, key management, risk/feedback reporting, security incident reporting, class tracking, membership application/management
- Understanding of HIPPA compliance
- Bachelor''s degree or equivalent work experience
Nice to have
- Self-starter with the ability to appropriately assess the need for independent decision-making versus leadership escalation
- Ability to react to product adjustments and expectations promptly and efficiently
- Strong technical skills and ability to pick up new technologies quickly is beneficial
- Excellent communication, interpersonal, and organizational skills
- Experience with passion for customers and a demonstrated focus on customer experience
- Energy, motivation, and commitment to drive to results in a challenging, fast-paced environment
- Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams
- Ability to work during US business hours to work with business partners
Location - pune,mumbai,chennai,bangalore
Job Classification
Industry: LegalFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: System AnalystEmployement Type: Full timeContact Details:
Company: LuxoftLocation(s): Mumbai
Keyskills: security incident reporting hvac technical support application management order management compliance risk mitigation customer experience
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